Dear Community,

I am reaching out to our entire membership community to address the evolving global COVID-19 (coronavirus) situation. There is nothing more important to us at Balance CBD than the health and safety of our members, so I want to share the steps we’re taking to do our part.

First, know that for over three weeks now, we have been steadily building inventory in the most important product categories. With demand surging beyond anyone’s expectations, we can’t guarantee that every item will stay in stock, but you can be sure that we are doing everything we can to keep the most important healthy essentials available—and to replenish faster than ever if something goes out of stock.

Second, we are 100% committed to never engaging in surge pricing. We have already heard many stories of other retailers opportunistically raising their prices on high-demand items. We promise that at Balance CBD, you’ll find the same member-only savings no matter what happens in the coming weeks.

Third and finally, we are working around the clock to ship your orders as fast as possible, while also maintaining our commitments to carbon neutrality (no air shipments at 10x carbon impact) and fair practices for our amazing warehouse team, who have already been working overtime to handle surging order volume. I want to personally thank you for your patience if your order takes longer than usual to arrive. As always, we’ll communicate in real-time on any delays.

Given how fast this situation is developing, we will of course be monitoring all fronts closely over the coming days. Whatever happens, we will remain operating the same: supporting the health and safety of our members in every way we can.

We’re here for you.


Balance CBD’s commitment to helping our community

America’s Food Fund

In these unprecedented times, COVID-19 is accelerating the growth of food insecurity across America.

Children who rely on school lunch programs, low-income families, the elderly and individuals that are facing economic hardship due to job losses are facing great barriers to access safe, nutritious and consistent meals.

Even before the pandemic, more than 37 million people did not know where their next meal would come from. Now this figure is rising exponentially.

Here at Balance CBD, we are encouraging our community to contribute whatever you can afford to America’s Food Fund, led and organized by our friends Leonardo DiCaprio and Laurene Powell Jobs on behalf of GoFundMe.Org.

You can donate to America’s Food Fund here (

You can learn more about America’s Food Fund here (

Equipping Front Line Workers and Health Professionals

Balance CBD is committed to equipping front line workers and health professionals in the hardest hit areas of America with free CBD products. We have already sent off a shipment of CBD products that will help first responders and other frontline workers to remain calm during this global pandemic.

We are looking for organizations to donate to that are offering support for our healthcare professionals and first responders.

Are you a healthcare professional, first responder or know of any organizations accepting donations for those who are in need?

Please fill out the form below and we will happily look into how we can help!

Donation Form

Stay informed on coronavirus (COVID-19)

While we’re concerned about the recent developments surrounding COVID-19 (coronavirus), we’re also confident that staying informed and hygienic are the best ways to protect yourself, your family and your community. Because the situation changes daily, we encourage you to routinely check this site for important health and safety updates.

Go to the CDC’s website for more ways to protect yourself and your loved ones.

Stay informed

What you need to know about Coronavirus

What is coronavirus disease 2019 (COVID-19)?

Coronavirus is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

How does COVID-19 spread?

The virus seems to be spreading from person to person. At this time, it’s unclear how easily or sustainably the virus is spreading between people. Learn more at

What are the symptoms of COVID-19?

Patients have experienced mild to severe respiratory illness with symptoms of fever, cough and/or shortness of breath.

shortness of breath

More Frequently Asked Questions >

How to help prevent the spread of germs

Follow the CDC’s helpful guide to protect yourself and your loved ones:

Avoid close contact with people who are sick

Avoid close contact with people who are sick.

Cover your cough or sneeze with a tissue, then throw the tissue in the trash

Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Avoid touching your eyes, nose, and mouth

Avoid touching your eyes, nose, and mouth.

Clean and disinfect frequently touched objects and surfaces

Clean and disinfect frequently touched objects and surfaces.

Stay home when you are sick, except to get medical care

Stay home when you are sick, except to get medical care.

Wash your hands often with soap and water for at least 20 seconds

Wash your hands often with soap and water for at least 20 seconds.

Simple Ways to Protect Yourself from Coronavirus

One of the most important ways to avoid coronavirus is to wash your hands

  • Wet your hands with clean water and soap.

  • Make sure to scrub the backs of your hands, between your fingers and under your nails.

  • Scrub for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.

  • Rinse your hands with clean water.

  • Dry your hands with a clean towel or air dry them.